Subscription Terms

1. Trial

We may offer a free or a paid trial subscription for service. Unless you cancel before the end of the trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period.

2. Subscription

The subscription renews automatically at the end of each one-month period until you cancel.

3. Payment Method

Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable fees to the payment method that you submit.

4. Cancellation

Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of the current period. Note that deleting the app does not cancel your subscriptions.

If you purchased a subscription or enabled trial on our website: You can cancel a trial or a subscription by contacting our support before the end of the trial or then-current subscription period or via subscription page in our App or the web-based product page.

If you purchased a subscription or enabled a free trial through the iOS app: You can cancel the subscription through the respective App Store's account settings. Please note that deleting the App does not cancel your subscription.

How to access the subscription page

You can view your subscription information, and manage its settings, by navigating to your "My Account" page. The "My Account" page can be accessed from the top menu (top on the right with icon of the Profile). At the "My Account" page, choose "Cancel Subscription". Once clicked, you will be asked to confirm cancellation.

6. Changes

To the maximum extent permitted by applicable laws, we may change subscription fees or these terms at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the app and/or by sending you an email notification, or in another prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.

7. Refunds

If you purchased a subscription or enabled trial on our website or in the app using a purchasing method other than in-app purchase via App Store: Please refer to our Terms of Use.

If you have any questions in relation to the subscription terms, please contact us at team@sprkl.store.

If you purchased a subscription or enabled trial on App Store: If you are eligible for a refund, you'll have to request it directly from Apple. To request a refund, follow these instructions from the Apple support page.

Note for residents of US states. If you reside in California and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.

Note for EU citizens:

If you are an EU user, you have a period of 14 days to withdraw from a contract, without giving any reason, and without incurring any costs.

Subject to the above clause, to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by e-mail. You may use the model withdrawal form but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we shall reimburse you all payments received from you. We will make the reimbursement without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you have been presented with and you have provided your prior express consent to begin the performance during the right of withdrawal period and acknowledgement that you will lose your right of withdrawal, then, unless the Service is defective, you will not be eligible to a refund in relation to digital content and will only be eligible to a proportional refund in relation to digital service. If this provision applies, we will provide you with a copy of the confirmation of your prior express consent and acknowledgement on a durable medium.

If you have any questions in relation to the subscription terms, please contact us at team@sprkl.store.

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